Privacy Statement

 

 

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WELCOME!

Custom GelPax Inc. respects the privacy rights of its online visitors and is committed to providing you with a secure online environment. We have adopted an Online Privacy Policy ("Privacy Policy") that guides how we collect, store and use the information you provide us online.

What information do we collect?

In order to give you the most exciting Internet experience possible, we may request and/or collect information from you on a voluntary basis when you: 

(1) register with us;  

(2) shop at our online store; 

(3) participate in contests, events or promotions;

(4) send questions or comments via e-mail to Custom GelPax Inc. customer support; 

(5) submit your resume to us online; and/or, 

(6) fill out online surveys. 

The requested information may include personal information such as your name, e-mail address, telephone number, and home address. For some activities, we may also ask you to create a password. We do not request or require demographic information such as your age, gender, etc.

If you are under the age of 13, you will need your parent or guardian's consent before you can provide any personal information to us for purposes of registration and other online activities. 

  • Registration

If you wish to register with on our site, you may be asked to supply personal information such as your full name, e-mail address, and (in the case of product ordering) mailing address.  Custom GelPax Inc. uses such information to periodically contact you with product information news, special offers and relevant announcements (including service announcements) and to provide other exclusive benefits.

  • Online Store

Visitors purchasing goods and services through such store will need to provide a valid credit card number and expiration date, in addition to name, mailing address, phone number and e-mail address.  Our secure online payment system is administered by PayPal.

  • Promotions

To participate in some of our promotions, you may be asked to provide an e-mail address and name, so that we can let you know if you won a prize.  For other Custom GelPax Inc. promotions, we may request your name and home address in order to send you products or information by regular mail.

  • E-mail

By allowing you to send e-mail to us, we are not attempting to collect any personal information about you. We will only use personal information (such as name, mailing address and e-mail address) contained in your e-mail to respond to your specific inquiry or comments in the e-mail. Although we may retain your e-mail for a period of time, we will not use any personal information contained in your e-mail for any purpose other than responding to your specific inquiry or comments.

By allowing you to send postcards or pages to friends, we are not attempting to collect any personal information about you or the person you are e-mailing. We will use the personal information supplied (such as name and e-mail address) only to send the postcard or page as you request and allow the recipient to respond to you.

  • Resumes

Our site allows for the online submission of resumes. Personal information collected from resumes is not subject to this Privacy Policy. However, we can assure you that such information will be used solely for the purpose of accepting and evaluating candidate submissions for job postings.

  • Online Surveys

In order to improve the user experience at our Web site, we may employ online surveys for visitors to volunteer anonymous demographic information about themselves and provide us feedback about why they visit our site and what we can do to make it better. Information collected through these surveys is anonymous; we cannot identify who is submitting the information or tie it to other personally identifiable information a user may have provided us through another means.

Whatever the activity may be, we will only collect information to the extent deemed reasonably necessary to fulfill your requests and our legitimate business objectives. If you do not want to submit personal information when requested, you will not be able to access certain areas on our site. However, you do not need to provide personal information to Custom GelPax Inc. in order to use our Web site.

Who is collecting my information and how will it be used?

Custom GelPax Inc. collects the personal information you provide on our site. We will use the information you submit to our Web site to send you advertising or promotional materials, including information about new products, contests, features and enhancements, special offers and other events of interest. We also use your personal information for our internal marketing, so we can constantly improve the products and services we provide you and can better meet your needs.

The demographic information (e.g., age and gender) you provide us is collected by Custom GelPax Inc. and may be disclosed in aggregate to third parties. This aggregate demographic information cannot be used to personally identify you or your computer.

With whom does Custom GelPax Inc. share my personal information?

From time to time, Custom GelPax Inc. may employ and share its customers' personal information with entities who use it solely to provide support for the internal operations of Custom GelPax Inc. (e.g., online product fulfillment, online registration and email services, or technical support). These entities will not use your personal information for any other purpose, and have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.

We may disclose personal information in the good faith belief that we are required to do so by law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability.

Custom GelPax Inc. does not sell, rent, or otherwise disclose personal information collected from and about its users (including children under 13) to third parties. However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, Custom GelPax Inc's customer information may be transferred to Custom GelPax Inc's successor or assign, if permitted by and done in accordance with applicable law.

Cookies and Clear GIFs

Custom GelPax Inc. uses cookies and clear GIFs to enhance your experience at our Web sites. These cookies and clear GIFs let us know how many people are coming to our site, how frequently, and how they are using the site, allowing us to make updates to content and improve navigation as appropriate.

Cookies are pieces of information that we place on your computer to help us accurately understand how many consumers are visiting a particular site, how often they visit that site, what content they are most interested in, and how they prefer to shop for our products. For example, a cookie will allow us to remember certain things based on your Internet Protocol or "IP" address (an IP address is the string of numbers that identifies each sender or receiver of information that is sent across the Internet), such as your login information, the time and duration of your visits, how you navigated through our content and where you exited a particular site. To save you the time of re-entering your login information every time you come back to our Web sites, Custom GelPax Inc. may link information contained in a cookie to your email address. We do not use cookies to retrieve information from your computer that we did not originally send in a cookie.

Clear GIFs, sometimes called "Web bugs," are file objects, usually a graphic image such as a transparent one pixel-by-one pixel GIF (Graphics Interchange Format, one of the two most common file formats for images on the Web), that are placed on a Web page or in an e-mail message to monitor user behavior. The GIF tells us the IP address of the computer that fetched our page, the URL of the page the GIF is on, the time the page was viewed, the type of browser used, and can tell us a previously set cookie value. This anonymous information is returned by the clear GIF to Custom GelPax Inc. and we use this information to accurately count visitors and understand how they navigate our sites. We do not combine information gathered through clear GIFs with your personal information.

Log Files

Other information passively collected by Custom GelPax Inc. is in the form of logs - files that record website activity and gather statistics about web users' browsing habits. These entries are generated anonymously, and help us determine (among other things) how many and how often users have visited our Web site, which pages they've visited, and other similar data. We also use the log file entries for our internal marketing, so we can constantly improve the online services we provide you. Log files are used internally only, and are not associated with any particular user, computer, or browser.

Linking to third party sites

To provide relevant information not found on our Web sites and to facilitate online shopping, we may provide links from our Web site to third party Web sites. We encourage our users to read third party sites' privacy policies before submitting personal information.

Opt-out

If you do not want Custom GelPax Inc. to send you e-mail or regular mail about our products and/or services, you can opt-out at the time of registration or at the time of information collection. If you are receiving e-mails or regular mail and at a later date you choose to opt-out and have your name removed from our e-mailing list, you can do so by using the link included with a Custom GelPax Inc. e-mail or by sending an e-mail to info@customgelpax.com.

Safeguarding your personal information

Custom GelPax Inc. will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will take appropriate steps to ensure the security and integrity of any information you provide to us.

Review, update and removal of personal information

If you have registered with our site, you may at any time review and/or update the contact information we have for you or inform us that you want us to remove your information from our database by either visiting the online profile section of one of our sites or contacting us at info@customgelpax.com. If you choose to send us an e-mail, please be sure to include in your message the e-mail address you used to register so that we can verify your request.

Questions and Complaints

Any questions or complaints about Custom GelPax Inc. or this privacy statement can be addressed by contacting us at info@customgelpax.com.

We reserve the right to change this statement at any time, so visit this page from time to time to check for changes. If we make a material change to this Privacy Policy, we will notify you by posting the change on our site or in this Privacy Policy and, if necessary, give you additional choices regarding such change. For additional information about our Web site, please see our Terms and Conditions of Use.

Thanks. Have fun!

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